DELIVERY

All orders (except from the Next Day Delivery) are shipped with AnPost (standard post) from our warehouse in Galway City. The delivery time depends on the destination country. If your order is destined for Ireland it should be delivered within 3 working days, for outside of Ireland order the time can vary between 5 - 20 days depending on where you are located.

Next Day Delivery option applies to orders placed before 12 noon week days (Monday to Friday). Orders placed on Friday will be delivered on Monday; orders placed during weekends will be shipped first thing on a following Monday morning. Next day delivery orders are shipped with Fastway Couriers.

Please keep in mind that all times are estimates. We dispatch orders every day around 3pm.

Please note that during final sales and holiday seasons (November/December/ St. Patrick’s Day / Bank Holidays) delivery times can be longer than usual.

FACE MASKS

These are not a surgical mask, it serves as a barrier and does not give 100% protection against viruses, bacteria, smoke etc. These are reusable, washable (wash in 60 degrees, do not tumble dry, do not iron). It is normal for the mask to shrink slightly after washing. Stretch the mask and it shall get back to the correct size that covers nose and chin. Remember to up-cycle the packaging. Wash the mask before the first use.

RETURNS:

You have the right to return all products you have bought from www.irishsocksciety.ie for a full refund or exchange (if stock is available) within 30 days of receiving them. Products bought from our online store can not be returned or exchanged in any retail or store.

Please check terms and conditions applying to subscriptions.

You can cancel or get a return of any subscription at any time if:

  • you will return every pair received during the period of subscription. For example if purchased the 6 month subscription and wish to cancel after 3 months, you will be asked to return all 3 pairs received during the 3 months.

All items have to be unused with undamaged labels and packaging. Please note that when you return or exchange any product, you must cover the shipping charges. Before shipping the return and exchange  products please email us to info@irishsocksciety.ie with a brief explanatory note which includes your name, order number and reason for return/exchange. As soon as we receive your return, we will process your exchange or refund request. Please note that you will not be reimbursed for the original shipping charges.

We do not take responsibility for any items lost during the return shipping.

Returns should be shipped to

Irish Socksciety,
Liosban Industrial Estate,
Unit 6,
3 Kilkerrin Park,
Galway, H91 Y6Y1
Ireland

Please note: No spontaneous return will be accepted without prior agreement of Irish Socksciety

If everything is alright with the product and packaging you will receive the whole amount back on your account within 14 days from the day we have received the return (please allow up to 7 working days) or you will receive the exchange – whichever you prefer.

If you are waiting for your exchange longer than 5 working days please make sure there is no delays in your area and contact us via email info@irishsocksciety.ie

SIZES

We want to make sure our socks are your second skin therefore we offer two size ranges to fit all of the various shapes and sizes of your feet.

For shoe sizes: 3 – 7 please go for size 36 – 40

Sizes 8 – 12 please go for sizes 41 – 46

CUSTOMIZED DESIGNS

Customers will be supplied with an artwork for the socks and label that will be due payment before proceeding with production. Price due applies if Irish Socksciety is looking after production. If a customer requests artwork for their own purposes, or decides to move production somewhere else, additional invoice for the artwork will apply, until then copyright remains with Irish Socksciety.